Responsible gambling: practical tools and where to get help

Gambling with real money is paid entertainment with an expected cost in the house's favour. It can become a problem, and the signs are well known. This page gathers the tools that help you stay within your limits and the places to turn to for help.

If gambling is causing you problems: Free, confidential support is available from Gambling Therapy (online chat and forums in many languages) and from Gamblers Anonymous (meeting finder).

Account tools

ToolWhat it doesNote
Deposit limitDaily, weekly or monthly ceilingLowering is immediate; raising involves a wait
Time limitMaximum session lengthWarning or logout when reached
Reality checkPeriodic message with time and balanceInterrupts autopilot play
Cool-offAccount paused for a short periodNot the same as self-exclusion
Self-exclusionAccount closed for a long period or indefinitelySelf-exclusion

Bonuses and personal limits

A high wagering requirement pushes you to play more to clear it. With a limit of 100 a month and a bonus at 35x on deposit plus bonus (illustrative example, not Joe's actual terms), a 7,000 requirement is out of proportion with the budget. Declining the bonus is often the choice that fits your own limit. See Bonus.

Signs not to ignore

Tools outside the account

Banking apps often let you block gambling payments. Phones have screen-time limits per app and site. Blocking software for gambling sites can be installed on your own devices. Combined, they put several barriers between an impulse and a bet.

Help that is free

Gambling Therapy, run by the Gordon Moody charity, offers free online support, chat and forums in many languages. Gamblers Anonymous is a mutual-help fellowship with a meeting finder. Many countries also have national helplines; your local health services can point you to them.

Minors

Gambling is for adults only. On shared devices, do not save logins, and use parental controls.

Frequently asked questions

Where can I find help for gambling problems?
Gambling Therapy offers free online support in many languages; Gamblers Anonymous runs meetings worldwide.
Is a cool-off the same as self-exclusion?
No: a cool-off is short; self-exclusion lasts longer and is harder to reverse.
Does declining a bonus help?
Often yes: a high requirement pushes play beyond your budget.
Can my bank block gambling payments?
Many banks offer a gambling block in their app; check your bank's settings.
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